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Practical articles containing resources and strategies for leaders, managers, and human resources teams to help you develop yourself, your team, and your organisation.

5 Ways To Improve The Employee Experience

Improving the ‘customer experience’ has become a buzz phrase in commerce.

From ecommerce stores to any retail or other service-oriented business, the phrase neatly sums up the need to focus on personal user experiences in all customer interactions. It’s seen as the key to retaining loyalty and winn...

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