Leadership - Social and Emotional Intelligence - Positive Psychology - Applied Neuroscience - Coaching - Training
Practical articles containing resources and strategies for leaders, managers, and human resources teams to help you develop yourself, your team, and your organisation.
Ask anyone who has ever been motivated to achieve more than they thought possible, and they’ll likely tell you about a leader who saw their potential before they did. These leaders don’t just manage—they inspire, uplift, and leave a lasting mark on the people and culture around...
Conflict has been a part of human life since the dawn of time—whether with nature, animals, or fellow humans. Today, conflict is still a pervasive force in our daily lives, appearing at home, school, and work. Wherever people interact, conflict inevitably follows.
When unmanaged, conflict...
Everybody can be a leader, but not all leaders have the ability to effectively influence and inspire those around them.
The ability to influence is one of the most powerful and crucial skills anyone can have, especially when handling people. As a leader, your strength lies in your ability to...
"I will pay more for the ability to deal with others than for any other ability under the sun."
- John D. Rockefeller.
In a world that's becoming increasingly complex and fast-paced, the importance of what people often refer to as "soft skills" cannot be overemphasised. While technical...
"The single biggest problem in communication is the illusion that it has taken place." — George Bernard Shaw.
Since the dawn of time, communication has been at the heart of leadership. It's a force so powerful that, when used effectively, it can make or break relationships, empires,...
When you step into a coffee shop, restaurant, or store, the quality of their products might catch your attention, but it's often exceptional customer service that transforms a one-time visit into a lasting relationship.
Customer service is the critical ingredient that makes a business truly...
Some professionals consistently miss out on promotions or fail to receive the recognition they deserve. In contrast, others seem to effortlessly navigate their way to advancement within their organisations. Let’s take a look at why this happens.
Take for instance the case of Ruth who...
Do you enjoy the comfort that your mobile phone brings to you now? Think about how effortlessly it connects you with others, allows you to listen to your favourite music anytime, helps you book a ride with a few taps, finds places instantly, stores memories, and manages your finances—all at...
