Leadership - Social and Emotional Intelligence - Positive Psychology - Applied Neuroscience - Coaching - Training
Practical articles containing resources and strategies for leaders, managers, and human resources teams to help you develop yourself, your team, and your organisation.
Everybody can be a leader, but not all leaders have the ability to effectively influence and inspire those around them.
The ability to influence is one of the most powerful and crucial skills anyone can have, especially when handling people. As a leader, your strength lies in your ability to...
"I will pay more for the ability to deal with others than for any other ability under the sun."
- John D. Rockefeller.
In a world that's becoming increasingly complex and fast-paced, the importance of what people often refer to as "soft skills" cannot be overemphasised. While technical...
"The single biggest problem in communication is the illusion that it has taken place." — George Bernard Shaw.
Since the dawn of time, communication has been at the heart of leadership. It's a force so powerful that, when used effectively, it can make or break relationships, empires,...
When you step into a coffee shop, restaurant, or store, the quality of their products might catch your attention, but it's often exceptional customer service that transforms a one-time visit into a lasting relationship.
Customer service is the critical ingredient that makes a business truly...
Some professionals consistently miss out on promotions or fail to receive the recognition they deserve. In contrast, others seem to effortlessly navigate their way to advancement within their organisations. Let’s take a look at why this happens.
Take for instance the case of Ruth who...
Do you enjoy the comfort that your mobile phone brings to you now? Think about how effortlessly it connects you with others, allows you to listen to your favourite music anytime, helps you book a ride with a few taps, finds places instantly, stores memories, and manages your finances—all at...
In this cut-throat, competitive, and fast-paced world, you might wonder how great and successful people attain their achievements. Some attribute it to luck, but is that really the case? Is success truly about being born lucky, while those who aren't have simply run out of luck?
Michael...
"It is not the strongest of the species that survive, nor the most intelligent, but those most responsive to change." - Charles Darwin.
Charles Darwin perfectly encapsulates the essence of survival. When we look deeper into the phrase "survival of the fittest," we realise that those deemed...
