Leadership - Social and Emotional Intelligence - Positive Psychology - Applied Neuroscience - Coaching - Training
Practical articles containing resources and strategies for leaders, managers, and human resources teams to help you develop yourself, your team, and your organisation.
Improving the ‘customer experience’ has become a buzz phrase in commerce.
From ecommerce stores to any retail or other service-oriented business, the phrase neatly sums up the need to focus on personal user experiences in all customer interactions. It’s seen as the key to...
What strongly bonds yet easily breaks? What highly motivates and deeply discourages? What comforts and causes insecurity? What inspires and crushes the spirit? What creates safety and produces danger? What takes a long time to build and an instance to destroy? The answer to these questions of...
Long ago in a known land, there lived a 17-year-old peasant girl. Her country was besieged by several invasions and lost a large portion of her territory to the enemy. Her king, a powerless and visionless leader was dethroned. Her country was in the verge of collapse. The young lady, convinced...
How did our ancestors survive the gruelling task of keeping themselves safe from fierce predators, of gathering food to eat in a hostile environment and of taking care of the young to preserve their species? Anthropologists call it tribal effort. Their studies on the subject have proven that this...
An elderly couple who celebrated their 75th wedding anniversary was interviewed regarding the secret of their enduring relationship. Both were already hard of hearing:
emcee: Sir, what kept your marriage this long?
husband: Well, it’s not that complicated. In those 75 years of...
Yelu Chucai, Octave Chanute ,Ralph Abernathy, Charlie Munger. Do these names ring a bell? We may have to dig into history to unearth who these personalities really are but it will be an “Aha!” moment for us once we get to know their roles in the lives of great and influential people:
...Why do broken relationships cut our hearts like a knife? Why do most box office hits have the element of a love story? Why do prisoners fear solitary confinement?
In the widely-accepted model of man’s hierarchy of needs, as proposed by Abraham Maslow, man’s physical needs come first...
Experts say that to do away with a bad habit you have to replace it with a new one. But what can replace a bad experience so it own’t thrive in our minds? What could replace that awful feeling of having been served the worst version of our faved dish so that we can still digest it? What...