The 5 Most Common Workplace Conflicts & What You Can Do About Them May 23, 2018

High staff turnover, absenteeism, excess sick leave, problems with productivity, poor company culture, hushed voices around the office… this can all be a result of workplace conflict that is poorly handled.

If conflict is not adequately dealt with, it can even lead to more serious HR and...

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The Power of Forgiveness May 08, 2018

You have probably heard the famous saying “To err is human but to forgive is divine”. It is a quote taken from an 18th Century English poet Alexander Pope on his poem entitled ‘An Essay on Criticism’.

It is undeniable that being human is predisposed to flaws, imperfections...

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The Single Reason You’re Struggling With Recruitment Apr 29, 2018

A recent survey by the Employment Office illustrated that there were about 10 active candidates per role advertised.

I’ve often said in my recruitment career, it only takes one stand out applicant to fill a position, after all, you only need one applicant for one role, right?

Wrong!

The...

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Building A Bridge To Resolve Conflict Apr 24, 2018

Dealing with difficult people, most especially in the workplace, can be a challenge for most. It would take a person with high Emotional Intelligence to deal with the issues they have with these people rationally and to keep their emotions in check. Let’s take a look at how to deal with...

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7 Questions You Should Ask To Check A Candidate’s Emotional Intelligence Apr 17, 2018

If you want to build an ‘emotionally intelligent’ organisation, it helps to hire emotionally intelligent people!

 

But determining the EQ level for any individual is complex. Unlike IQ, there is no definitive test to take, with a score that you can put on it at the end.

Certain...

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Managing the Small but Terrible Mar 26, 2018

A young man once approached the philosopher Socrates and asked, “Can you please teach me the gift of oratory?” He then spoke a continuous stream of words to show his ability. Socrates finally placed his hand over his mouth and said, “Young man, I will have to charge you a double...

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Reference Checks are Not Enough Mar 16, 2018

As an executive recruiter, with over a decade of experience, I use to believe that the greatest predictor of future success was past performance. I used to tell applicants that most organisations want to know what they are getting into when hiring a new employee, and no company wants to take a...

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The Value of Commitment and Committed People Mar 15, 2018

A chicken and a pig were walking down the road together. They passed a sign for a local diner advertising its breakfast special: “Ham and Eggs – $2.95!” The chicken said, “That’s our whole contribution to society: breakfast food!” The pig replied, “For...

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10 Aspects Of Emotional Intelligence That Improve Workplace Relationships Mar 09, 2018

Rather than dislike of the job or the salary, a bad relationship with the boss is most likely to result in employees quitting.

This has been confirmed in global Gallup workplace studies that found that the calibre of the boss was the primary reason for people staying or leaving their jobs.

So why...

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A Closer Look At Gratefulness Feb 28, 2018

A story is told of a man who went to the Library of Congress to have his book copyrighted but was declined. His book was entitled “A Million Thanks.” The book contained just the word “thanks” which was multiplied a million times. His masterpiece was declined because the...

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Emotional Intelligence Recruitment Feb 25, 2018

Emotional Intelligence is not a ‘soft skill’ rather it’s the critical skill and it should be the first requirement on any recruitment brief.

Despite all of the evidence in support, most people still believe that Emotional Intelligence (EI) is a warm and fuzzy type of thing...

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INFLUENCE: The Force That Is Not Forced Feb 16, 2018

Influence is a force to reckon with. The things people do, one way or another, are products of influence. Influence is the power behind people who changed the course of human history, the inspiration behind those who sacrificed their lives to perpetuate the principles humanity, the courage people...

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