Leadership and Emotional Intelligence Articles

Reference Checks are Not Enough Mar 16, 2018

As an executive recruiter, with over a decade of experience, I use to believe that the greatest predictor of future success was past performance. I used to tell applicants that most organisations want to know what they are getting into when hiring a new employee, and no company wants to take a...

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The Value of Commitment and Committed People Mar 15, 2018

A chicken and a pig were walking down the road together. They passed a sign for a local diner advertising its breakfast special: “Ham and Eggs – $2.95!” The chicken said, “That’s our whole contribution to society: breakfast food!” The pig replied, “For...

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10 Aspects Of Emotional Intelligence That Improve Workplace Relationships Mar 09, 2018

Rather than dislike of the job or the salary, a bad relationship with the boss is most likely to result in employees quitting.

This has been confirmed in global Gallup workplace studies that found that the calibre of the boss was the primary reason for people staying or leaving their jobs.

So why...

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A Closer Look At Gratefulness Feb 28, 2018

A story is told of a man who went to the Library of Congress to have his book copyrighted but was declined. His book was entitled “A Million Thanks.” The book contained just the word “thanks” which was multiplied a million times. His masterpiece was declined because the...

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Emotional Intelligence Recruitment Feb 25, 2018

Emotional Intelligence is not a ‘soft skill’ rather it’s the critical skill and it should be the first requirement on any recruitment brief.

Despite all of the evidence in support, most people still believe that Emotional Intelligence (EI) is a warm and fuzzy type of thing...

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INFLUENCE: The Force That Is Not Forced Feb 16, 2018

Influence is a force to reckon with. The things people do, one way or another, are products of influence. Influence is the power behind people who changed the course of human history, the inspiration behind those who sacrificed their lives to perpetuate the principles humanity, the courage people...

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A Solid Look At Solidarity Feb 07, 2018

Why do organizations exist? Why are clubs formed here and there? Why do we pledge commitment to a particular group?

As interdependent beings we cannot thrive independent of others. We like to work or just be with people who are like-minded, with whom we share a common interest, or who also...

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The Authentic Authenticity Jan 24, 2018

In this era of fast-paced life and fast-changing technology people are clamoring for authenticity be it in politics, in religion, in the workplace or in the family. We cry for authentic leadership, authentic relationships, and authentic people. Is it because in the blur of the changes that are...

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The Sensibility of Generosity Jan 17, 2018

John Bunyan, preacher and author of “The Pilgrim’s Progress,” penned this quotation on generosity:

 

“A man there was and they called him mad; the more he gave, the more he had.”

To the pragmatic, this would sound not sensible but the Apostle Paul also echoes...

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Situational Awareness: The Ace Factor in Organisational Dogfight Jan 03, 2018

During World War II the tranquil blue sky witnessed the heart-stopping air combat engagements of fighter planes. The din of engines and multiple volleys of gun fire pierced the silence of the open space. Bullets were everywhere and the enemies were not only in front or behind — they were...

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5 Ways To Improve The Employee Experience Jan 01, 2018

Improving the ‘customer experience’ has become a buzz phrase in commerce.

From ecommerce stores to any retail or other service-oriented business, the phrase neatly sums up the need to focus on personal user experiences in all customer interactions. It’s seen as the key to...

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BUILDING TRUST: Handling its fragility and harnessing its power Dec 21, 2017

What strongly bonds yet easily breaks? What highly motivates and deeply discourages? What comforts and causes insecurity? What inspires and crushes the spirit? What creates safety and produces danger? What takes a long time to build and an instance to destroy? The answer to these questions of...

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