Leadership - Social and Emotional Intelligence - Positive Psychology - Applied Neuroscience - Coaching - Training

Practical articles containing resources and strategies for leaders, managers, and human resources teams to help you develop yourself, your team, and your organisation.

5 Ways To Improve The Employee Experience

Improving the ‘customer experience’ has become a buzz phrase in commerce.

From ecommerce stores to any retail or other service-oriented business, the phrase neatly sums up the need to focus on personal user experiences in all customer interactions. It’s seen as the key to...

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BUILDING TRUST: Handling its fragility and harnessing its power

What strongly bonds yet easily breaks? What highly motivates and deeply discourages? What comforts and causes insecurity? What inspires and crushes the spirit? What creates safety and produces danger? What takes a long time to build and an instance to destroy? The answer to these questions of...

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Inspirational Leadership: Effective leadership not by might nor by power

Long ago in a known land, there lived a 17-year-old peasant girl. Her country was besieged by several invasions and lost a large portion of her territory to the enemy. Her king, a powerless and visionless leader was dethroned. Her country was in the verge of collapse. The young lady, convinced...

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Teamwork & Collaboration: balancing personal goals and needs with the team’s objectives

How did our ancestors survive the gruelling task of keeping themselves safe from fierce predators, of gathering food to eat in a hostile environment and of taking care of the young to preserve their species? Anthropologists call it tribal effort. Their studies on the subject have proven that this...

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Communication: Seeking To Understand and Striving to Be Understood

An elderly couple who celebrated their 75th wedding anniversary was interviewed regarding the secret of their enduring relationship. Both were already hard of hearing:

emcee: Sir, what kept your marriage this long?
husband: Well, it’s not that complicated. In those 75 years of...

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Coaching and Mentoring: The wind beneath the wings of those who soared high

Yelu Chucai, Octave Chanute ,Ralph Abernathy, Charlie Munger. Do these names ring a bell? We may have to dig into history to unearth who these personalities really are but it will be an “Aha!” moment for us once we get to know their roles in the lives of great and influential people:

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Building Bonds: Strengthening the Tie that Bonds Life to Life

Why do broken relationships cut our hearts like a knife? Why do most box office hits have the element of a love story? Why do prisoners fear solitary confinement?

In the widely-accepted model of man’s hierarchy of needs, as proposed by Abraham Maslow, man’s physical needs come first...

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Service Orientation: The Heart and Hand at Work

Experts say that to do away with a bad habit you have to replace it with a new one. But what can replace a bad experience so it own’t thrive in our minds? What could replace that awful feeling of having been served the worst version of our faved dish so that we can still digest it? What...

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